Refund policy
Return & Refund Policy
At Made Here American, we want you to be happy with your purchase. Because our products are fulfilled by different U.S. brands and suppliers, return eligibility and requirements may vary by product.
Returns
If you need to return an item, please contact us at hello@madehereamerican.com within 30 days of delivery. Please include your order number and a description of the reason for the return.
Items must generally be unused, in their original condition, and in their original packaging unless the item arrived damaged or defective.
Some products may be final sale or non-returnable due to their nature, including certain personal-care, beauty, hygiene, or other products where returns are not appropriate. Product-specific return restrictions will apply when applicable.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and provide photographs of the item and packaging. We will work with the appropriate supplier or fulfillment partner to resolve the issue.
Refunds
Once an approved return is received and reviewed, any applicable refund will be issued to the original payment method. Refund processing times may vary depending on your payment provider.
Original shipping charges are generally non-refundable unless the item arrived damaged, defective, or we sent the wrong product.
Return Shipping
Unless an item is damaged, defective, or incorrect, return shipping costs may be the responsibility of the customer.
Exchanges
We do not guarantee exchanges. When an exchange is not available, an approved return and refund may be provided instead.
Order Cancellations
If you need to cancel an order, contact us as soon as possible. Because orders may be sent to our fulfillment partners quickly, we cannot guarantee that a cancellation can be made after an order has entered processing or shipped.
Questions
If you have questions about returns or refunds, please contact us at hello@madehereamerican.com.
Last updated: August 2026